Shipping

At the moment, we only ship within the United Kingdom. We are actively working on expanding our shipping options to more countries in the near future.

We’re happy to offer free shipping on all orders, regardless of the order amount. Whether you order a single item or several, you won’t pay any shipping fees.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your package by clicking the button in the shipping confirmation email or by entering your tracking number on the following page:
👉 https://lilredrobin.com/apps/parcelpanel

Our processing time is 1–2 business days. Once your order has shipped, delivery usually takes 5 to 10 business days. We do our best to get your fashion items to you as quickly as possible!

Returns

You can return items within 30 days of receiving your order. To ensure a smooth return process, we recommend reading our return policy located in the footer of our website. To initiate a return, simply send us an email. Our team will be happy to assist you.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We’ll provide a suitable solution right away.

Yes. To exchange an item, return it using our return process and place a new order for the item you’d like. To begin the process, email us at: support@lilredrobin.com

General Questions

If you’d like to cancel or change your order, please contact us as soon as possible. We can only make changes if the order hasn’t been processed yet.

Enter your discount code in the appropriate field during checkout. The discount will be automatically applied to your total.

We accept several payment methods, including credit card. All available options will be shown during the checkout process.

Please refer to the size chart available on each product page to find the best fit for your body type. If you’re unsure, feel free to contact us for advice.

Yes, we offer gift cards. To purchase one, please email us at support@lilredrobin.com

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We take your privacy seriously. Please refer to our privacy policy to learn how and why we collect, use, and protect your personal data.