Shipping Policy

Shipping Policy

What is the delivery time?
The delivery time consists of two phases:

1. Processing time
Within 1-3 business days after placing the order, it will be checked, approved, and packaged. The package will then be prepared for transport.

2. Delivery time
United Kingdom: 5-10 business days
Shipping is provided by Royal Mail

All shipping times exclude any customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer.
How much does shipping cost?
We offer free premium shipping. This includes insurance in case of theft, loss, or damage to the package.

Where is my package?
After shipment, the customer will receive an email with a tracking number.
The order can be tracked here: https://lilredrobin.com/apps/parcelpanel
For logistical reasons, the order may be shipped in multiple partial shipments.

My tracking number does not work.
It can take up to 5 business days for tracking information to be updated. If the tracking still does not provide any information after a few days, please contact customer service.